Last updated: [March 25, 2026]
Welcome to CALDRIS.
These Terms & Conditions govern your use of https://caldris.shop and any purchases made through our website.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
1. Company Information
Company Name: CALDRIS LTD
Company Number: 17111120
Registered Office: Unit 82A James Carter Road, Mildenhall, Bury St. Edmunds, England IP28 7DE, United Kingdom
Website: https://caldris.shop
Customer Support Email: support@caldris.shop
2. Eligibility to Use This Website
By using this website, you confirm that:
- You are at least the age of majority in your country or region of residence
- You are legally capable of entering into binding agreements
- The information you provide is accurate and complete
3. Products and Availability
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.
However, we do not guarantee that all product descriptions, images, or other content on the website will always be completely error-free, current, or accurate.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.
4. Pricing and Payment
All prices displayed on the website are shown in the applicable currency indicated at checkout.
By placing an order, you agree to pay the full amount shown at checkout, including product price, shipping fees, taxes, and any other applicable charges.
We reserve the right to change prices at any time without prior notice.
However, changes will not affect orders that have already been confirmed.
Payments may be processed through third-party payment service providers. We reserve the right to refuse or cancel any order if payment is not authorised, flagged as high risk, or suspected of fraud.
5. Order Acceptance
After you place an order, you will receive an order confirmation email.
This email confirms that we have received your order request, but it does not guarantee acceptance of the order.
We reserve the right to accept, reject, or cancel any order for reasons including but not limited to:
- Product unavailability
- Pricing or listing errors
- Payment issues
- Suspected fraud or unauthorised activity
- Incomplete or inaccurate customer information
If your order is cancelled after payment has been made, an appropriate refund will be issued.
6. Shipping and Delivery
Orders are generally processed within 1–3 business days after payment confirmation.
Estimated shipping times are provided for reference only and are not guaranteed.
Delivery delays may occur due to customs, weather, public holidays, courier issues, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not responsible for failed deliveries caused by incorrect or incomplete address details provided by the customer.
For more information, please refer to our Shipping & Delivery page.
7. Returns and Refunds
We accept eligible return requests within 14 days of delivery, subject to our return policy.
Returned items must be unused, unworn, unwashed, and in original condition with tags and packaging.
Customers must contact us before returning any item. Returns sent without prior approval may not be accepted.
For full details, please review our Returns & Refunds page.
8. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, branding, product descriptions, layout, and design elements, is the property of CALDRIS or its content suppliers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, display, or exploit any content from this website without our prior written permission.
9. Prohibited Use
You agree not to use this website:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe our intellectual property rights or the rights of others
- To transmit harmful code, malware, or viruses
- To interfere with the website’s operation or security
- To submit false, misleading, or fraudulent information
We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.
10. Limitation of Liability
To the fullest extent permitted by law, CALDRIS shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website, purchase of products, delay in delivery, loss of data, or inability to use the website.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is not permitted by applicable law.
11. Disclaimer
This website and all products and content made available through it are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or free from harmful components.
We make no warranties, express or implied, regarding the operation of the website or the information, content, products, or services provided through it, except as required by applicable law.
12. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
By using this website, you acknowledge that you have read and understood our Privacy Policy.
13. Third-Party Services and Links
Our website may contain links to third-party websites, tools, or services.
We are not responsible for the content, privacy practices, terms, or operation of any third-party websites or services. Your use of third-party services is at your own risk and subject to their own terms and policies.
14. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, strikes, war, civil unrest, pandemics, government actions, supply chain interruptions, or courier disruptions.
15. Changes to These Terms
We reserve the right to update, revise, or replace these Terms & Conditions at any time.
Any changes will be posted on this page with the updated “Last updated” date.
Your continued use of the website after such changes are posted constitutes acceptance of those changes.
16. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer law.
17. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@caldris.shop
Website: https://caldris.shop
