At CALDRIS, we aim to deliver your order as quickly and smoothly as possible.
Please review the shipping information below before placing your order.
Order Processing Time
All orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, promotions, or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery time depends on your destination and local courier service.
Estimated shipping times:
- United Kingdom: 5–8 business days
- Europe: 6–10 business days
- United States & Canada: 7–12 business days
- Australia & New Zealand: 7–12 business days
- Other International Destinations: 8–15 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Fees
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
From time to time, we may offer free shipping promotions on selected orders.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Please allow 24–72 hours for tracking updates to appear after dispatch.
You can track your order at any time on our Track Order page.
Customs, Duties and Taxes
For international orders, customs duties, import taxes, or other local fees may apply depending on your country’s regulations.
These charges, if applicable, are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated at checkout.
Delays
Delivery may occasionally be delayed due to factors beyond our control, including:
- Customs inspections
- Severe weather
- Public holidays
- High shipping volume
- Courier disruptions
- Incorrect or incomplete shipping information
We appreciate your patience and understanding in such cases.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, CALDRIS is not responsible for the failed delivery.
If you notice a mistake in your shipping details, please contact us as soon as possible at support@caldris.shop.
Lost or Delayed Packages
If your package appears delayed for an extended period, or if you believe it may be lost in transit, please contact us at support@caldris.shop.
We will do our best to assist you and work with the shipping carrier to help locate your parcel.
Contact Us
If you have any questions about shipping or delivery, please contact our customer support team:
Email: support@caldris.shop
Thank you for shopping with CALDRIS.
